Terms of Service
Crelino Studio
By accessing crelino.world, you agree to these terms. This document outlines the rules of engagement between Crelino Studio and our clients, collaborators, and visitors. It's designed to be clear, fair, and mutual.
Effective Date & Scope
- Last Updated: May 15, 2026
- Applies to all users of crelino.world
- Supersedes all prior agreements
- Spanish legal text governs in case of conflict
The Binding Terms
These terms constitute a legal agreement. Use of this site indicates your acceptance. If you disagree, please do not use crelino.world.
Realism Anchor: Client Scenario
A startup founder evaluating Crelino for a brand refresh. They need to understand intellectual property ownership before sharing their new logo concepts. This section sets clear boundaries.
1. Acceptance of Terms
Accessing any page of crelino.world, including the contact form, constitutes full acceptance of these terms. For service agreements, a separate contract signed by both parties will govern the specific project.
2. Intellectual Property & Content
All visual assets, code, and written content on this site are the property of Crelino Studio. For client projects, ownership of final deliverables transfers upon final payment, subject to the signed project contract. Drafts, concepts, and source files remain the property of Crelino unless explicitly agreed otherwise.
3. Privacy & Data Handling
We collect contact information solely for project inquiries. This data is not sold or shared. For detailed data practices, refer to our Privacy Policy. Our Cookie Policy explains how we use tracking technologies.
4. Service Inquiries & Estimates
Form submissions on this site generate an email to our team. This is not a formal estimate or commitment. All projects require a signed contract and 50% deposit to commence. Standard project timelines range from 8 to 12 weeks, dependent on scope and client feedback velocity.
5. Limitation of Liability
Crelino Studio provides services "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from the use of this website or our services. The total liability shall not exceed the value of the project contract in question.
How We Think About Terms
We view terms not as legalese, but as the foundation for a successful partnership. This framework reflects our operational reality and respect for our clients' needs.
Transparency Over Complexity
We avoid hidden clauses or automatic renewals. Every term is explained in plain language. We believe understanding precedes trust. If a term is confusing, we revise it.
Flexibility vs. Protection
We offer flexible project structures but maintain clear boundaries on IP and scope to protect both parties from scope creep and misunderstandings. This protects our team's time and your budget.
What Changes Our Mind
- • A client request for work beyond the signed scope (triggers change order process).
- • Need for non-standard software licenses (costs must be covered by project budget).
- • A request to sign a conflicting vendor agreement (we require clarification on precedence).
These terms are not an obstacle—they are the blueprint for a clear, professional relationship. We believe that clarity at the start prevents friction later, allowing our shared focus to remain on creating meaningful work.
Before You Proceed
A quick checklist for a smooth engagement with Crelino Studio.
Clarify Your Brief
Have a clear idea of your goals, budget, and timeline. We work best with informed partners.
Review the Scope
We provide detailed proposals. Read them. Ask questions. Ensure the scope matches your needs.
Understand Timelines
Our 8–12 week timeline depends on feedback speed. Plan your internal review process.
Check Deliverables
Know what you own after payment. Ask about source files and final formats before signing.
Plan Your Feedback
We build on clear, consolidated feedback. Multiple, scattered rounds slow progress.
Set Communication
Primary contact points streamline work. We schedule regular syncs to avoid email threads.
Critical Provisions Explained
Some clauses deserve special attention. Here’s the practical meaning behind our key terms.
i Project Termination
Either party may terminate a contract with 30 days written notice. Work completed to date is invoiced, paid, and delivered. This protects you from paying for work you no longer need, and protects our team from uncompensated effort.
i Post-Project Support
30 days of free bug-fixing support are included with every project launch. After that, we offer maintenance retainers. This covers standard CMS updates, security patches, and minor styling tweaks—not new features or redesigns.
i Dispute Resolution
We strongly prefer mediation in Bogotá, Colombia, before any legal action. This is faster, less expensive, and preserves the relationship more effectively than litigation. Our primary governing law is Colombian.
Field Note: Studio Practice
We send our contracts via DocuSign for efficiency and record-keeping. All countersigned documents are archived and accessible to both parties. Clarity in signing means clarity in execution.
Questions About These Terms?
Before we begin any project, we welcome a conversation about our terms. Clarity here builds a stronger foundation for everything that follows.
We typically respond to emails within 2 business hours during working days.
Formal Clarification Request
Use this form to request clarification on a specific clause. This is for informational purposes only.
By using crelino.world, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. We are committed to building great work on a foundation of clear, fair agreements.