Start a Conversation
We review all inquiries within 24 business hours. Tell us about your project—no vague promises, just a clear path forward.
Studio Bogotá
Calle 74 # 15 15, Oficina 511Edificio Condor 2
Bogotá, Colombia
Hours
Mon–Fri: 9:00 AM – 6:00 PM
UTC-5 (Bogotá)
Located in Chapinero, Bogotá
What to Prepare for Our First Call
A prepared client saves everyone time. This checklist isn't a test—it's a tool to ensure our first conversation is productive.
Business Goals
What does success look like? (e.g., "Increase newsletter signups by 20%")
Target Audience
Who are you trying to reach? Be specific if you can.
Existing Assets
Brand guidelines, logo files, style guides, existing site URL.
Technical Constraints
CMS preference (WordPress, Webflow), hosting, or developer handoff needs.
Method Note: Evaluating Robustness
We evaluate inquiry fit by cross-referencing your stated goals with our core constraints: timeline (min. 6 weeks), budget transparency, and the availability of clear project briefs. A mismatch on any of these points usually signals a project that would be better suited for a different studio.
Studio Glossary
Scope Creep
The silent project killer. We prevent it by defining phases and change request protocols upfront.
Discovery
Not a sales pitch. It's a structured session to map constraints and opportunity spaces.
Handoff
We deliver a complete asset package plus a 2-hour training session for your team.
Global Collaboration, Local Focus
Our studio in Bogotá operates on UTC-5, giving us a productive overlap with both European and North American business hours. We're available for calls from 8:00 AM to 5:00 PM local time, ensuring we can sync with teams in New York, London, or Berlin.
We favor asynchronous communication tools like Loom for detailed feedback and Slack for daily updates. This approach respects time zones and gives us both a clear record of decisions. For deep strategy work, we schedule video calls in the overlap windows.
"Our Colombian heritage brings a unique blend of creative resilience and practical problem-solving to every project."
We've designed our process to work seamlessly across borders, but our workspace in Chapinero is the heart of the operation—a place for deep work, client workshops, and sketching out complex systems.
The First 48 Hours
A transparent timeline of what happens after you submit your inquiry.
Auto-Confirmation
You'll receive an immediate email summarizing your submission. It includes a link to our booking calendar for a discovery call.
Manual Review
Our lead strategist reviews your brief within 24 business hours. You'll get a personalized response—either a request for clarification or a Calendly link to schedule a call.
Discovery Call
A 30-minute video call to discuss your goals, constraints, and desired outcome. This is a working session, not a sales pitch.
Tailored Proposal
If it's a fit, we send a detailed proposal document outlining scope, timeline, investment, and next steps—usually within 48 hours of the call.
Failure Modes We Avoid
- Vague Briefs: Phrases like "make it pop" or "modern look" lack substance. We ask for concrete goals.
- Undefined Budget: Without a range, we can't scope a proposal. Our form requires this to prevent wasted time.
- Missed Timelines: Requesting a site in 2 weeks for a complex build leads to disappointment. We discuss feasibility early.
- No Decision Maker: Discovery calls with multiple stakeholders who can't commit often stall. We prefer to talk to the primary contact.
Ready to map the path forward?
Your project has a unique set of constraints and opportunities. Let's find the right solution together.
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