Transparency & Trust
How we handle your data. Plainly.
At Crelino, we build studio experiences, not tracking funnels. This Cookie Policy outlines exactly what we collect, why we use it, and how you can control it. No jargon, no hidden clauses. Just the information you need to feel secure.
Read the details
What We Use & Why
We use a minimal set of cookies to maintain the core functionality of our studio site. Each category serves a specific, necessary purpose. We do not use cookies for advertising, retargeting, or building detailed user profiles.
Essential Cookies. These are strictly necessary for the website to function. They allow you to navigate the site, remember your cookie consent preferences, and access secure areas. No personal data is stored in these cookies; they are session-based and expire quickly.
Performance Cookies. We use a single, lightweight analytics cookie to understand how visitors interact with our portfolio—specifically, which projects are viewed most often and where users exit. This data is aggregated and anonymized, helping us improve the clarity and layout of our work presentation.
Third-Party Cookies. The only third-party cookies are those from embedded services essential to a modern studio site: a secure contact form backend (to prevent spam submissions) and the Google Maps embed on our contact page. We review these providers' privacy practices annually.
Our Technical Constraints
- Session cookies are cleared automatically when the browser closes.
- No cookies are used before you give explicit consent (handled by the global banner).
- We avoid vendor lock-in; all tracking tools are lightweight and first-party where possible.
- Cookie data is retained for a maximum of 12 months from your last visit.
"We build the digital frame. Your privacy is a foundational beam, not a decorative afterthought."
This policy is a living document, reviewed alongside our technical stack. As we evolve our studio's tools—whether adopting a new CMS or integrating a new form service—we update this page first. Your trust isn't implied; it's engineered.
Questions About This Policy?
For specific requests regarding your data, or if you have concerns about cookies not listed here, please contact us directly.
Address: Calle 74 # 15 15, Oficina 511, Edificio Condor 2, Bogotá, Colombia
Email: [email protected]
Phones: +57 322 258 5969, +57 311 671 5931
Hours: Mon-Fri: 9:00-18:00 (Bogotá Time)